Privacy Policy

Privacy Policy

This page governs the manner in which Symbio Australia Pty Ltd collects, uses, stores, archives and discloses information collected from users (each, a “User”) of this Web site.


Users’ privacy is very important to Symbio Direct. Symbio Direct is committed to safeguarding the information Users entrust to Symbio Direct. If any User is under the age of 17, that User should not submit any information without the permission of that User’s parents.

Information we Collect

Symbio Direct may collect personally-identifiable information from Users through applications on the Web site that allows the User to request contact with Symbio Direct personnel on topics of interest. Except for such applications, Symbio Direct does not collect personally-identifiable information from Users through this Web site.

Symbio Direct may collect aggregated, anonymous data about Users, including, for example, the number of unique views received by the Web site, the domains from which such Users originate, and similar information that does not identify any particular User.

A Note about Cookies

Some Web sites use “cookies” to track their users. A cookie is a piece of software that a web server can store on your PC and retrieve later. This Web site does not plant cookies in the PCs of its users, with exception to our dealer portal which does for the purpose of assisting the purchaser making and managing orders.

How We Use Information

If a User submits personally-identifiable information, Symbio Direct may use that information to contact the User regarding Symbio Direct or Symbio Direct partners’ products and services. Symbio Direct will not use such personally-identifiable information for any other purpose.

Symbio Direct uses aggregated, anonymous data for research regarding the effectiveness of the Web site and Symbio Directs’ marketing, advertising and sales efforts. Symbio Direct does not use such anonymous information for any other purpose.

Access to This Information

We do not disclose personally-identifiable information to third parties, other than subcontractors who are acting on our behalf and who are subject to appropriate confidentiality safeguards. We may disclose aggregated, anonymous data to investors and potential partners.

Storage of Information

All information collected from Users of this Web site is stored on secured media at Symbio Directs’ premises or on a secure server. We use industry standard security measures to protect any personal information you may provide to us. However, we cannot guarantee that your submissions to our Web site, any content residing on our servers, or any transmissions from our server will be completely secure.


Symbio Direct may modify this Privacy Policy at any time. This Privacy Policy was last revised in January 2013.


Users may direct questions concerning this Privacy Policy by contacting us via contact us